To help us assist you with your password reset, please call us on 01 888 3337 or send an email of the following to firstname.lastname@example.org
- A photograph of your government issued ID.
- A photograph of yourself holding your government issued ID.
- A video of yourself holding your provided government-issued ID card and stating your name and today's date.
Please note, you must use the email registered with your Prospa account.